Monday, September 14, 2009

Torrenza Reputation Mazatlan

I live in Mazatlan and know firsthand the reputation that Torrenza has. They are know through out Mazatlan as the largest scam in town. Here is proof that Torrenza is a scam. They have been selling people on their Torrenza Tower since 2007 and still not so much as a foundation has been laid. You can see proof that they have been promoting this tower since 2007 by taking a look at the following website. This shows that their site has been in operation since March 13th 2007 and not so much as a brick has been laid. If your coming to Mazatlan do your self a favor and remember this name. Torrenza. If you hear someone pushing this timeshare walk the other way. They are nothing but liars and they ruin so many vacations.

168 comments:

  1. It looks like there site in no longer in operation. They must be on the run. There phone number is 1-209-257-4362 and if you have been scammed by them and want some help email me at theshofarscall At gmail.com I have some good advice.

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    1. Hello,
      I bought a timeshare there and was wondering if a person could get their money back. I am being offered to sell it through this company called Advance Realty AL, but im afraid its just another scam.
      Thank You,
      Jerry Bartlett

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  2. Is this the Torrenza Boutique Resort formerly known as Playa Maria??? Or is this the "new one", i guess Torrenza Towers near Senor Frogs? I'm assuming the owners of Torrenza Boutique are the same. I did own at Playa Maria and they were bought out by La Isla, which in turn filed bankruptcy and the two owners split up. One of the owners then became the owner of the Torrenza project and took over Playa Maria. They didn't honor the contracts of those that owned at Playa Maria previously so we all lost on that one unless we paid an enormous fee which we refused to do and now they don't answer our emails. Posted by Teresa

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  3. We also are original playa maria members with frozen maintenance fees--what ajoke--the current owners are now trying to charge us more for 2010. also, they are not even honoring the papers I have from 2009 ,signed and dated, to the effect that we are supposed to have a bigger unit for our weeks there. This was all promised as a ruse to get more money upfront--like $1000 extra-- with NO perks honored like is stated. the owners ,whomever they are, are letting carlos galindo be their scapegoat in all of this.what a sham and shame as this was a great place to be--it is a smear to the name of mazatlan and mexico--I will and would never give them another dime--BEWARE ON buying,renting, dealing with torrenza boutique is any way ,shape or form.they should be shut down.

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  4. We foolishly bought in November 2008 and refuse to give them our other reputable timeshare deed even though they 'gave' us $10K more than what we paid for it. Our loss is over $25K. Now a year has passed and still nothing from them and I assume Prodeco will just laugh at us if we file a compaint now

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  5. We just returned from Mazatlan, and went down to see how TORRENZA was progressing - we had checked in February.....and were told then that they were waiting for steel !!!!!!!!!!

    We asked why the progress was delayed....theynow proceeded to ask the usual questions.....what is your age, income etc. etc.......I said we were owners....and just wanted a few questions answered.....so why the 3rd degree again....the story was...the Marketing Manager had stolen from the company.....and taken all the files with the information !!!!!!!!
    Long story short, I refused to give this information again, and at this point my husband was getting a little hot......I had walked away, when a BOUNCER type of a person asked my husband if he would like to see the inside of Mazatlan Jail !!!!!!!.....guess we were scaring off some other gullible people....(like we were....can't believe we got hooked.....at least we still have our Mayan Contract, I got a letter stating if it wasn't sold by a certain date, we would retain ownership......small mercies )
    PLEASE STAY AWAY FROM TORRENZA - YOU HAVE TO WORK TOO HARD FOR YOUR MONEY - THEY HAVE NO SCRUPLES - AND OUR SALES GUY WAS CANADIAN - WITH THE BACKUP SCOTTISH - SO PLEASE DON'T BLAME THE MEXICANS, THEY ARE ALL SHARKS !!!!!!

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  6. We just returned from Mazatlan Jan 3, 2010. The Torennza site has the beginnings of a foundation. there are about 20 workers but in three weeks, I saw very little progress. their sales staff is very agressive, so if you are invited to hear a presentation you will earn your $300.

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  7. We bought in to the Torrenza scam a year ago and I recently ask for pictures of the Torrenza Towers after receiving a bill for a yearly maintenance fee. I received pictures of the torrenza boutique resort. How can a maintenance fee be owed on a property yet to be built? Of course, will not pay it.

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  8. We bought in Jan. 09 with the same old story of our trading in our existing time share and receving 2000 per year for selling back our two weeks to their marketing program. We are now in Mazatlan trying to get our money. They tryed to replace our old contract for a new one and opened a Bank of America Credit Card account saying it was a credit. It ended up being a charge. After five visits to their office ending up talking with their so called Lawyer Adrian and he told us they would reverse the charge to our B of A Card. Now waiting to see if this happens. Next step is to try and get our money back for our original deal. The vendors on the beach call me Memo, short for Bill. Looked in the Spanish dictinary, (Memo)Stupid,idiot. How true. We have went to alot of Time Share presentions for the Money and free dinners and said no thanks but Torrenzo sounded really good.
    How can all of us Gringos be so stupid.

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  9. Folks first of all Torrenza is being built, it doesn't look like anything is going on because they are building 6 floors under parking that just has been completed, so whoever things that the construction is stoped your wrong, second they had to fix the damage that was done next door to the other hotel beside it so if you go take a good look at it you can see that that has been done, and now they are actually doing the foundation so before you all put bad comments why don't you put on a construction hat and go take a good look of really whats happening,,,and for all you new Torrenza owners they just bought a Resort in Puerto Vallarta that Torrenza owners can use and the name is Embarcaderro Pacifico it is located at the Marina, not to sure if they are going to keep the same name, so once again stop listening to what people are saying and do your own research the right way folks....

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    1. just so you know mr anonymous embarcadero pacifico is a piece of crap. Any motel 6 will beat it hands down. Yu should be ashamed of yourself gfor posting this and making it look like torrenza is real. The cat is out of the bag

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  10. A FRIEND OF MINE THAT JUST BOUGHT AT TORRENZA BOUTIQUE THIS YEAR TOLD ME THAT THEY DO HAVE A PROPERTY IN P.V.CALLED EMBARCADERO AND ARE ALSO LOOKING IN BUYING THE RESORT CAN'T REMEMBER THE NAME SOMETHING BAY? ALSO OTHER RESORTS IN CANCUN AND CABO.TORRENZA BOUTIQUE WAS CALLED SOMETHING ELSE BEFORE BUT THE WAY IT WAS EXPLAINED TO HIM WAS THAT THE NEW OWNER BOUGHT OUT THE OLD OWNERS AND IS TRYING TO CLEAN UP THE BAD NAME IT HAD, BUT THEY DID CHANGE ALOT OF THINGS SINCE THE OLD OWNERS, BUT THAT'S WHAT HE SAID SO HE'S MY FRIEND AND I'LL BELIEVE IT ONCE I SEE IT.

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  11. Has anyone tried to stay at the Torrenza Boutique in Mazatlan? I have learned from Trading Places that I can stay there if I call their phone number and book. According to Trading Places, we cannot book on line because we do not have an actual unit to trade yet. So, for our $25K cash and our dear friends are out the same $25K cash, we may have a vacation spot at the Torrenza Boutique and that appears to be all we may get out of allllllll the promises. We haven't booked at the boutique yet, but that is the next thing I will try next week.

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  12. STAY AWAY FROM TORRENZA!!! THEY ARE JUST A BUNCH OF CRIMINALS!!! My husband and I were sucked into buying a timeshare with them in Dec.2009. There crafty salesman Dan Shadd had an answer for everything and was very aggressive in getting us to sign up. He even pulled out pictures of his so called Family to show us!! How touching....if they were in fact his real family I hope someone rips them off just as he is ripping innocent travellers off everyday. Once Dan Shadd had us convinced to sign on the dotted line they brought in their so called Lawyer Adrian Aguirre to finish the deal.. Once again HUGE CROOK, I am pretty sure he is NOT a lawyer, definately a liar but not a lawyer. We recinded our contract within the 5 day period and have had nothing but the run around from everyone who works there. Including our newest contact Carlos Galindo who we were told was there accounting manager.. If I have one piece of advice for anyone going to Mazatlan... STAY AS FAR AWAY FROM TORRENZA BOUTIQUE AND TORRENZA IN THE GOLDEN ZONE. THEY WILL STEAL YOUR MONEY!!!

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  13. I was just in Mazatlan in December and there is NO BUILDING GOING ON. The salesman told me that there would be no building for about three years and that is why I got the "deal" that I did - both pre-construction pricing AND the foreclosure pricing.

    I would ask the people here who insist that there is a basement being built to put on a hard hat and take some photos to post here. Also, from walking along the beach in front of the site, I don't recall any damage to either property. I wish it were real, too. However, it isn't and sadly, it is pure scam.

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  14. We went to the Torrenza presentation January 5 2010 and they offered us $20,000 more than our current timeshare is worth. I asked for a computer which they allowed me access to and I googled Torrenza Scam and got pages of sites that said "Run from the Torrenza people they are crooks.. I was close to buying, but really if it sounds too good it is. My husband was very skeptical all along and kept saying but there is no building. They did show us the start of a foundation but with litle work going on. The salesperson had read over my shoulder when I looked up the info on the computer and he didn't say a word when I walked back to the table ripped up the info at the table and left. We still got our $3,500. pesos.Scary to think of all the people getting ripped off. Go to the presentation, don't buy but get the $300. and think about how you are getting them back.

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  15. Hi friends,
    My name is Raul Gonzalez and I too was a victim of timeshare fraud. In 2008 I bought a timeshare in Hacienda del Mar in Puerto Rico. When I decided to go on vacation the next year I noticed a lot of discrepancies between what I was promised and reality. When I realized this, I turned to ad advocacy group that helped me cancel my contract and recuperate the money I invested. I was so satisfied with this service that now I work for this consumer rights group that help the individual timeshare owner who feels that they have been misrepresented, lied too or coerced in the buying of the property. The name of this group is Timeshare Advocacy International LLC and we help timeshare owners get out of these fraudulent contracts and in most cases recover part of the money, if not all that was invested. I invite you to visit our web page www.timeshareaide.com and read about this group and all the testimonials of people like me. We need to realize that there is help and we no longer have to be victims.
    My contact number is (800)339-9820 x226
    My email in jr_gonzalez1974@yahoo.com
    Please feel free to contact me for any advice or if I can be of assistance.

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  16. If you want true info on the Embarcadero in Puerto Vallarta recently purchased check out Tripadvisor Embarcadero Puerto Vallarta. One new unit with lock off has been set up to show and that is it.

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  17. The Embarcadero on the Marina in Puerto Vallarta is a SLUM! Mold in the bathrooms, chipped furniture, bird poop on the balconies,pidgeons everywhere, torn pillows on the chairs, tv remotes don't work,refrigerator is missing, no kitchen utensils and terrible house cleaning. The one beautful new suite is to do the new timeshare pitch,the rest of the place is OLD. BEWARE!

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  18. Our experience is identical to those others who posted here. We never would have done this without the promises. We also tried to cancel the next day and were told to get out! "You're in our country now," we were told. I have all these presentations and threats recorded on digital audio and stored on a safe server. We never would have done this without Band of America connection, yet when we read the small print, it said we did not have the same credit protection clauses in Mexico that we have in the States. What a crime!!! We've tried getting our money back to no avail. What is the name of the lawyer? Or does anyone have a contact at Bank of America? Can I use these recordings as proof of their fraud and threats? They threatened us too, to call security and the big guards came out and told us we had to leave. Our son was in tears!!

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  19. Our sales guy was "Canadian" also, with a backup Scottish guy. They are all liars and crooks.

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  20. Mexico has a consumer advocacy office supported by the Ministry of Tourism in most tourist areas to help people who sign time share contracts to their chagrin. The official name is: Procuraduria Federal del consumidor, Oficina ("Profeco"). Most taxi / pulmonia drivers likely know where it is. The general tourism telephone number is: 01-800-903-9200

    In Mazatlan it is at Calle 21 de Marzo No 808, Col. Centro. - That's 21 de Marzo Street # 808.

    It's easy to find: go to the big Cathedral, stand at the front with your back to the building. The street in front of you is 21 de Marzo. Look to your left - across both streets (that is 'kitty-corner' to where you are standing) # 808 is abour half a block down.

    Remember - you only have 5 business days (every day but Sunday) to successfully cancel your contract without losing your money (by Mexican law) - make it 3 days in case Profeco needs something you didn't bring, so give yourself time to go back and get more stuff.

    You will need two copies of the contract and your passports (can be done at the pharmacy a half block away). Bring or buy a large manila type envelope to use to mail. They will write a letter for you, help you gather all that you need, and point you in the direction of the post office (just around the corner) where you will send it by registered mail. - keep the receipt and keep the original contract. They will also look at any contract you are thinking of signing and give you a good opinion about what you are getting into. All for free!

    The Profeco number is: +52 (55) 5568-8722.

    To submit a complaint or to ask for follow up if they have helped you email –

    extranjeros@profeco.gob.mx

    Been there - done that - never again.

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  21. We recently had a very similar thing happen. We were ripped off. We tried to cancel the contract two after he fact and they wanted to charge us $2000 to do so. "Closing costs" they claimed. For what?? We did not buy anything. We went downtown to the Prefeco to get an official contract cancellation and sent it certified mail, but as far as we know... the never accepted the mail. We are now trying to recoup our $15K debt to Bank of America Visa. I do not understand how an American company can deal with thieves like this? We need help. Real help. Not the crappy lies of the people who stole our money.

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  22. I bought here in 2005 when it was Playa Maria with frozen maintenance costs. When I tried to call for a week to exchange, I was told that I would have to pay more money $200 extra!! They are saying that they have invested money so these are the new costs. DO NOT BUY FROM THIS SCUM!!

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  23. Sergio from Torrenza Boutique can answer some of your questions, i can't remember his last name but he was introduced to us as the New Sales Director. He was a nice guy to talk to but he couldn't do to much for us because he doesn't take care of the reservations.

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  24. After doing some online research I came across a Law Firm who deals with timeshare fraud. I plan on hiring them for my case and wanted to share. Their website is www.gonzalezconsultores.com.mx toll free #1(888)275-3595 Together we can help each other and not be a victim against this corruption!! What goes around comes around, they will get what they deserve!! Also, I will submit my experience with the tourism section of all my local newspapers and local and Mexican federal offices listed on Timeshare advocacy group.Ruthless, SCAM ARTISTS TORRENZA BOUTIQUE RESORT!!!

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  25. Well, I signed, but didn't feel comfortable with the deal. When I asked for my money back I was told by the lady that does the reservations to go thru Profeco even though we were with in our 5 days of signing.
    We have done so and are now communicating with Profeco in Mexico City in the hopes that they can get our money back.
    The contract signing occurred Feb 24/2010. It is now March 17. In the contract, it states 6-8 weeks for a refund. We will see. I'll stop by from time to time with an update.

    Marty

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  26. jimmiller@ghvalley.netApril 1, 2010 at 12:12 PM

    I bought Playa Maria in 2003 with a floating maintenance fee. In 2004 Oscar Ibara (a name you will recognize if you dealt with Playa Maria)offered a deal of 20% off if we paid the maintenance in advance and we did ($11,000). We were coasting along happily until this week when an Oscar Aguilar called to let us know that Playa Maria was now Torrenza Boutique, and Torrenza Boutique would honor the contract, but not the prepaid maintenance and I now had the option to pay $700 a year to use the facility; too bad about my $11,000 prepayment. I told them I needed to do some research and consider my options. I called back (had to leave a voice mail since they do not answer the phone) and said I would negotiate but that I also knew there are other people being equally cheated,and (failing negotiation) I would try to look for options with a class action suit if anyone was working such. No return phone call yet. Any suggestions for help out there? Want to buy my timeshare at Torrenza Boutique? The last part was a joke.... Jim Miller jimmiller@ghvalley.net

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  27. We were in Mazatlan in Jan 2010. A young man was relentless in trying to got us to go to thr presentation. We finally went with a promise of $240.00 US - knowing full well we were not interested but the guy said he got paid just to get us to go. We went and when we told them we could not make a decision the same day, the "closer", a younger Mexican "pi%^-#$t", told us we would not get out $240.00. They are nothing but crooks, There was nothing but a hole with no one working. If this has been going on since 2007, it's time these guys were put in jail with the rest of the bottom feeders. Nothing but crooks!!! STAY AWAY!!

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  28. Regrettabley we are owners of a hole on the ground called Torrenza. They have been trying to get us to pay maintenance fees since January. We were told no maintenance fee if you deposit before January.
    We asked what was the progress? It was suppose to finished in May of 2009. They sent us pictures, it still looked like the hole we saw when we fell for this scam.
    We are now being contacted by Sierra Resellers, with an offer from a "Mexican Developer" to buy our membership and 51 others. I haven't gotten a straight answere out of the guy.
    I guess the stamp "PIGEON" still shows on our for-head.
    Anyone else get this unusual offer from Sierra?

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  29. YES THEY ARE A RIP OFF

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  30. we were ask to sell our TS but after saying no, they sent us another higher offer...this told us to deal with them....

    Does anyone have trouble with paying there Maintance fees, if there is no Torrenza

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  31. after talking to Torrenza again, this was a bad idea to sell....why buy something for more than we paid for it....and, I was not willing to pay upfront fees....

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  32. Add me to the list of fools. I bought at Torrenza in August of 2009. I refuse to pay maintance fees until I "use" the weeks!! It says so in contract!

    Well, I was approached to sell by Sierra, too. Of course they offered less than what we paid, but I figured if we got at least a little of what we paid we could pay off our darn Bank of America account (I can't believe Bank of America is doing business with these jerks).

    I am dealing with a Loui Bourben. Says he will keep in contact with me about sale to "mexican developer." So far he has called me once a week. Has anyone else experienced this? Is this legit? I am worried I got scammed again!! He told me that so many people were having trouble with Torrenza and the best thing was to get rid of timeshare. Said we would close in 30-90 days.

    Anyone else try to sell Torrenze through Sierra?

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  33. We, too, have been approached by Sierra Rentals and Resales about a "developer" purchasing sufficient inventory in Torrenza to take control of the Torrenza construction. Apparently the same developer who built Walmart and Sam's Club in Mazatlan. We have a current fraud complaint with Profeco and had hoped the contract would be cancelled. Now we are waffling. We also wonder if this new development is a scam to get unhappy Torrenza owners to pay their maintanence fees.

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  34. Research on net shows a complaint regarding Sierra making contact to purchase property at Velas and what they were after was $995 closing/tranfer fee. Ask your guy what he'll charge you to sell. You'll find what he's really after.

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  35. "Well, I signed, but didn't feel comfortable with the deal. When I asked for my money back I was told by the lady that does the reservations to go thru Profeco even though we were with in our 5 days of signing.
    We have done so and are now communicating with Profeco in Mexico City in the hopes that they can get our money back.
    The contract signing occurred Feb 24/2010. It is now March 17. In the contract, it states 6-8 weeks for a refund. We will see. I'll stop by from time to time with an update."

    Well...Update time.
    The Torrenza has breached their own contract. 8 weeks in to this and no refund. Im not certain Profeco can do anything. Torrenza is operating outside of Mexican law. What do you do from two Countries away? I have asked Profeco what they feel my next step should be.

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  36. I did pay the closing costs/transfer fees to sell Torrenza to Sierra (supposed to be reimbursed). I am just so desperate to get rid of Torrenza. I keep getting updates from Sierra saying things have been processed (there's like 10 things that need to be processed and 4 of mine have). I don't know if this is a fraud, like I said, but they keep in contact with me each week and tell me how the "sale" is going. I am very nervous, I really hope this is legit. I am worried that down the line they will say one of things on the list can't be processed and I would lose more money. Anyone else selling Torrenza to Sierra to "developer"? I feel like an idiot but I don't know what else to do. :(

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  37. There is a message on the official Sierra Rental and Resales sight that contacts are being made by people not affiliated with Sierra. Maybe this is a scam on a scam. Check it out.

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  38. The official Sierra Rental and Resales site has a warning on people not affiliated with their company making contacts for sales. Maybe we've got a scam on a scam. Check it out.

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  39. Our contact with the Torrenza sale to a "developer" gave us the correct website. How much did anonymous of April 26 pay for closing/transfer fees? Was your maintenance fees up to date-had you paid 2010 fees already? We are concerned that this purchase offer is just Torrenza's way of scamming us out of paying maintenance fees we have no plans on paying--we were defrauded of many thousands of dollars for a timeshare we will never use and may never be built.

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  40. I paid about 1300 of closing costs. All the paperwork has the affiliation of Sierra (just like previous paperwork) and the their emails are Sierra, too. I have not paid maintenance fees for Torrenza because I have not used any of the weeks. How would we know if this is a scam on a scam if all the paperwork is from Sierra.

    I spoke to Torrenza and they tried to get me to deposit my weeks into their Boutique but I said no. So as long as I have not used them, I do not have to pay. But yes, I was thinking the same thing about them trying to get me to pay the fees but no one from Sierra has mentioned the fees yet.

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  41. Also, one last thing. Their email and numbers are Sierra numbers, not the numbers and email on Sierra website cautioning everyone. Again, it feels like a scam, what how would we know if everything says "Sierra" :(

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  42. SCARY FORUM!
    We were also scammed and but conscience had me act very quickly.
    Do not hesitate!!!
    TORRENZA SALES is complete Scam! Anything said by Sales Team is Misprepresentation and outright lies!

    (X) Important CANCEL any credit card transaction immediately as 'FRAUD'.
    Secondly do not rely on Mexican Registered Post alone. I delivered copies of cancellation letter by DHL (160 pesos ea.) Ay Fax,w/ printed Transmit Verification, Email (Read Receipt) and in Person and had Reception sign note to receive envelope! (At first they refused but I said payment check was inside and almost snatched my arm off to sign for it!)

    (X) Set a 90 DAY FRAUD ALERT with FTC to protect against Identity Theft. You are were dealing with criminals and they have your details. There are a lot of records or TORRENZA customers with IDENTITY Theft.

    I have heard nothing from Torrenza!

    Here is a copy of few words just sent to PROFECO (extranjeros@profeco.gob.mx) to follow up because Torrenza does not reply.

    ---------------------------------------------
    LIC. JORGE ARGUELLES
    JEFE DEL DEPTO. DE CONCILATION A EXTRANJEROS
    DOM. JOSE VASSCONSELOS NO. 208 SEXTO PISO
    COL. CONDENSA C.P. 06140
    MEXICO, D.F.

    Dear Sr. Arguelles,

    We were the unfortunate victims of Time Share sales mis-reprepresentation from TORRENZA S.A. de C.V. Mazatlan Mexico, on April x, 2010. Our contract was cancelled before 5 days with proof of delivery. Our contract was marked cancelled on x April 2010, and sent to all Torrenza offices by Fax and email, DHL and even delivered in person by hand.

    A copy of our letter was registered at the PROFECO Mazatlan Office on x April 2010.

    Formal Letters along with TRI0xxxx Contract Copies marked ‘cancelled’ delivered to:

    1) TORRENZA Main Office RFC 0TO0809252C1
    AV PLAYA GAVIOTAS, 404 ZONA DORADA MAZATLAN, SINALOA. C.P. 82110
    a) SERVICIO POSTAL MEXICANO 7 Abr 2010, REGISTRADO# ,
    b) Copy delivered by Hand (in person): Received signed 10. Abril 2010.
    c) Copy by FAX received x Abr. 2010
    d) COPY by Email, Return Read Reciept. 9 Abr 2010

    2) TORRENZA Sales Office, Hotel Playa en Mazatlan, AV Sabalo Cerritos, s/n Marina Mazatlan C.P. 82110
    a. SERVICIO POSTAL MEXICANO x Abr 2010, REGISTRADO# ,
    b. DHL: WAYBILL 14 1724 xxx, Delivered 9 April 2010
    c. Copy by FAX

    We have still not received a ‘Letter of Cancellation of Contract’ from TORRENZA or the Developer.
    I was instructed by PROFECO Mazatlan to write to you if we did not receive within 30 days.

    Will you please intervene with TORRENZA and require that send us this Formal CANCELLATION OF OUR CONTRACT. The Credit Card Down Payment was immediately cancelled for Fraud, a refund is not required.
    ------------------------------------

    SOMEHOW THIS CRIME MUST STOP!

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  43. Mayan owners were sent notification by e-mail and letter stating scam was going on with members receiving phone calls from people stating they were representing the Mayan. Mayan also has a property in Mazatlan.

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  44. I tried to deal with Bank of America and they investigated for a month and then told me there was nothing they could do, that it was just a bad business, not a fraud. This is why I turned to Sierra to attempt to sell it. I don't know why BOA is doing business with these people. Makes me want to close my other account with them. :(

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  45. Most people who have been scammed by Torrenza, have also been scammed by Bank Of America...convenient? I think BA is just as involved in this fraud...we all need to get an American attorney to go after this company and get everyone a settlement! This is ridiculous to be ripped off by a company that we have trusted. Bank of America doesn't even have a copy of a credit application for me, but they opened an account anyway, using information that was not true. The card was reported stolen two days later, and then a new card was issued...while I was still in Mazatlan and had no idea this was happening. We were taken for $17,000.00 March 2009 and we are still fighting this...I just got back from Mazatlan March 2010, and they are still there selling to innocent people...still being supported by Bank of America, even thought the BA has had complaint after complaint from consumers about this being fraudulent!

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  46. We were also victims of the Torenza scam in february, 2009. This scam has been ongoing since at least 2007. We contacted Profeco, but all they are is a mediator between the company and complainant. They have no powers. Unfortunately, we lost our money.They are liars and manipulators, promising things that will never transpire. Stay away from Torrenza. I am sure the Mexican Government is aware of the Torrenza fraudsters but does nothing to prevent them from defauding unsuspecting tourists.

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  47. I was in Mazatlan Jan 2009. For three weeks.
    While there we checked to see how much construction was going on.....NOTHING... was going on!!! there were the most 4 workers.
    And just standing around.
    We are (were) owners of the Playa Maria. We will not pay more on fees or renew a contract!
    We will miss our friends and the wonderful times we had there. (Playa).. Just wish that
    Louis Medina would take back ownership!!!

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  48. I am anonymous from April 2010, and it has been 90 days and guess what? Not a word from Sierra about the sale of my Torrenza timeshare. I paid the 1300 bucks and they emailed for two weeks and then broke all communication. Luckily I paid with my Chase card and they are VERY good about protecting us and I got reimbursed for my charge. (Some of you may have thought after 60 days you cannot contest it, but you can-it is based on how long the company said it would take, which in this case was 30-90 days. So, all I had to do is wait the 90 days and got a refund. I am sticking with Chase FOREVER. Damn sierra and Torrenza. Bunch of scammers.

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  49. Today I got approached by Elite Resort Services to sell my Torrenza. No up front costs. They receive 5% commission when sale is final. Anyone else heard of this company? I looked them up and they only have one complaint in last 36 months from BBB. Curious to know if anyone else has been approached....

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  50. They may approach you for transfer fee. Why are they interested in your timeshare? Check out Escrow-Fraud.com Forums. There are statements regarding Elite being involved with transfer transactions that never happened.

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  51. Forums is a huge site. Look under Escrow-Fraud.com Forums view topic timeshare escrow... you should find the info on Elite.

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  52. I looked at Forums. Thanks guys. I have no idea why they are interested in Torrenza, but they did say they were attempting to buy ALL of Torrenza timeshares. I don't trust them, I just figured I would ask because they are asking for no money, unlike Sierra who wanted 1300!!

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  53. I was also contacted by Elite Resort Services to buy Torrenza. I sent copies of paperwork and they said my Torrenza contract was sent to Escrow company to be held until all parties were satisfied. They said there wasn't any fee.He also said the Escrow company may charge a fee but Elite would refund it.I truely hope this isn't a scam. Elite has a nice website.

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  54. We bought Torrenza Feb.2009. High pressure etc. They were suppose to buy our Mayan Palace. We went back Feb 2010 with the contract, went to the presentation again, pulled out the old contract and told them to buy back our old contract. They had voided their contract for not selling and paying us for Mayan Palace. Another woman came over and said that would never happen and that they would try to work with us. She said a group got together and were trying to save Torrenza from the crooks and believed it was still a good project to build. I'll look this coming Feb to see where they're at.

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  55. i to have been ripped of by torrenza i bought at playa meria in 2004 paid in full plua all maitancefees for next 30 years now torrenza buys and tells me now i own nothing over 12.000 dollers paid a im out STOP THIS NOW. PAT AND LORI NILO.

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  56. Curious to know if Anonymous from August 10 has heard anything back from Elite Resort Services? I am thinking of sending them paperwork for my Torrenza timeshare, as well.

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  57. Just found this blog on the fraud website. Looks like Resort Elite Services is a scam, too.
    http://forum.escrow-fraud.com/viewtopic.php?f=2&t=1970

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  58. Im going to take us back to the original Torrenza scam and Profico. Were still attempting to get our money back thru them. Not looking good.

    We would like to inform you that during today’s hearing, the legal representative of the company did not appear. For this reason the company was fined, the company also was fined for not reimbursing your money.



    Next meeting will be on December 06th at 10:00 hrs Mexico’s city time; please update closer to the meeting’s date.

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  59. I too was suckered in buying at Torrenza. I'm not paying my maintenance fees since i know the towers are not being built like they promised . I would really like to get my money back. If there are any help lines out there please let me know... Thank-you..

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  60. going to mazatlan in nov. will see if they are building yet...

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  61. We have had no sucess getting our money back after 9 months.

    Ill do anything I can do to help stop other people from wasteing their money on the Torrenza like we did.

    Contact me at http://www.torrenza.biz for the whole story, and my email address if I can help someone.

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  62. Anyone that is going to Mazatlan, please take a picture of the Torrenza site and email it to me at info@torrenza.biz
    I'd like to post the picture, and date it on my site for all to see. I picture is worth a thousand words.

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  63. I have a lawyer hear in the states who is going to try to get my debt with Bank of America settled if you would like to talk to her please email me and i will get you in touch with her
    tammyrod2@frontier.com

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  64. Has any one heard of a company wanting to buy up Torrenza weeks, the company is, Resort Development Consultants out of Mexico City. They say there is no cost but there will be a $495.00 fee for escrow services. The escrow co. Mexcrow is the company that this developer wants to use. Please any one with info. let every one know.

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  65. How can you even think about this after reading this blog.

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  66. SCAM, DRUG MONEY. WE TOO BOUGHT AT TORRENZA. SCAMMED AND LOST OUR HARD EARNED MONEY. DONT BUY HERE YOU WILL BE SORRY. TORRENZA, SIERRA RENTALS AND RESALES, AS WELL AS SCOTT ALVAREZ AND ARTURO ZARATE ALL A SCAM STAY AWAY

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  67. never pay upfront escrow fees. You will never see it again. This comment comes from experience.

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  68. You bought, we did not. At one time we had owned Playa Maria, but the next year we traded it on La Jolla, which we are owners and do not pay maintenance until we use it. Because at one time w had owned at Playa Maria, two years before Torrenza took over. Three years after trading our TS we get a letter from Torrenza with a contract number that we do not recognize and a charge of $474.91 a year maintenance fee from them!! They are very desperate, they will do anything to get money, when you go to Mazatlan tell everyone you see, even those stopped by the street locations and share with the people they stop!

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  69. STAY AWAY FROM EVERYTHING RELATED TO TORRENZA,WAS THERE FEB/2011 AND NOTHING DONE SINCE JAN/2010.LOST $3000.00 AND YES IT WAS TOO GOOD TO BE TRUE ON THE BENEFITS I WAS GOING TO GET....SUCKER BORN EVERYDAY AND MY TURN CAME UP....WOLF IN SHEEP'S CLOTHING ....

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  70. HAS ANYONE BEEN CONTACTED BY: LUXURY PROPERTY MANAGEMENT, WITH AN OFFER TO BUY YOUR TORRENZA TIMESHARE?

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  71. We too were suckered by Torrenza. Now they are demanding Maintainence fees for this hole in the ground and threatening to ruin our credit if we don't pay. How can we make it stop???

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  72. We also were scamed into buying Torrenza with a guarantee they would sell our Mayan Palace within 60days or our contract with Torrenza would be void. The sale never occured and the contract was not cancled. Now they are demanding we pay a maintenance fee or they will start legal action and ruin our credit. I have sent two e-mails to Torrenza requesting further info before I send any money. Nothing received. Has anyone been approched by WORLD VACATION MANAGEMENT. They called and said they had a buyer looking to buy Torrenza. They said that no up front money was needed they would be paid 8% at time of closing. Any info would be appreciated.

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  73. BEWARE OF WORLD VACATION MANAGEMENT! As I said in the April 27th note I was contacted by World Vacation Management regarding selling my Torrenza time share. They wanted everything faxed to their office. I sent some via snail mail. I used their address listed on their forms. I received the mail back stating insufficient address unable to forward. I did not sign with them and am glad I did not. So if any one is contacted by this company BEWARE!

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  74. We too were scammed by Torrenza with many promises that were never fulfilled. Like building the towers or being able to sell our weeks through AIMS for $2000.00, yes there was a fee and the weeks were never sold. Now they want a maintenance fee when our contract says we pay when we sell or use our weeks, I don't plan on paying even though they threaten us with forclosure and ruining our credit. Try calling them lately, cutomer service number doesn't connect and no answer at their reservations number. THEY ARE A FRAUD AND STAY AWAY FROM TORRENZA.

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  75. We are all so gullible. This is the first site I found that has current comments. Thank goodness for that. We have given up on any refund and have kissed the $ goodbye. We like others supposedly only would pay maintenance dues if we used it but they send us the threatening note re legal action if we didn't pay. What we'd like is some legal expert to tell us if there is any risk to our credit or a lien on our home, etc. if we just try to forget all this ever happened. Would appreciate any help.

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  76. torrenza is a fraud, they are not going to finish any building i know because i use to work with them. if your are looking for anwers you can find mr. miguewl coronel hernandez in torrenza boutique resort in the basement.

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  77. torrenza is a rip! got scammed few yrs back into buying. Has anyone tried to book any vacations threw Tradeing places? Does torrenza have anything to do with them?

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  78. We were approached by First American Services Inc. about selling our time shares in Torrenza, they then put us in touch with Premium Solutions who say they have a buyer but need a 10% transfer fee for the sale to go thru and this is required by the Secretary of tourism. Anyone know anything about either of these 2 companies as I can't find anything on the better business bureau web site about them and am really thinking they are another scam.

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  79. I was just contacted by First American Services also. They are going to send me a proposal to 'buy me out'. I was also told something about a 5% and a 10% fee.

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  80. I too was contacted by First American Services, to buy me out because Torrenza is bankrupt. Does anyone have any info on them and their proposals.

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  81. We were contacted yesterday by First American Services as well. Same deal 10% up front from us and 5% back at closing. Everything that I have found on the internet (Attorney Gen, BBB,and ask a lawyer) says any legit business would take fees after closing. Also ask to see if they are licensed in your state to do business. They say that they are in Oklahoma. Can they really continue to charge a maintence fee while in bankruptcy? We bought the Torrenza not the Torrenza Boutique!

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  82. Hi, we were contacted by First American today with the story that Torrenza is bankrupting. We are original Playa Maria owners, we paid all our fees up front so that they would be frozen. Torrenza demands more money, not getting it from us, we have lost enough. We don't know if this first American Services is a scam. We will try to find out.

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  83. contacted today by first american today, they said la torrenza is sold.

    the new owners wish to sell proposed building as full ownership rather than a time share, etc. etc
    I have contacted our government as to the validity of this company and will post the result when i recieve if and when they bother to investigate
    truffs

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  84. I was contacted once by First American with no follow up call, I think they are just as big a scam as Torrenza. I've been in contact with Timeshare Advocates International who will work with me to cancel my contract with Torrenza, will give money back if they can't cancel our contract. Anyone have any dealings with them, they are listed with BBB and no major problems.

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  85. We were contacted yesterday by First American, telling us Torrenza was bankrupt and offering to buy our two weeks on behalf of someone who wanted to buy the property and needed 35% of the inventory. We're suspicious, since the BBB of Oklahoma City says they're not a member and since all our experience with Torrenza has been awful. The offer for our weeks was more than double what we paid - with a 5% transfer fee and a 10% commission, both to be paid after we received the funds. Obviously, if the total 15% needs to be paid before the check clears, we'd be "had" again. Does anyone know if this is a legitimate company?

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  86. September 26th, 2011

    We have been contacted recently by Allied Management Services and First American Services both with good offers to buy our timeshare at Torrenza, how can we find out if they are a legitimate companies. Also, we have been contacted by American Advantage Title who say they have sit up an account and are holding funds until we sign a contract with Allied Management. Does anyone know if these guys are legit??

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  87. Contacted today By Allied management Services, they had forwarded us a contract to sign.I had them read the contract to me and I could ask questions. To get this in perspective yesterday a Company American Advantage Title had called to tell me that they had funds in escrow for the purchase price plus $2990 paid by the purchaser to cover there fees. Today when Allied Management called and we went over the contract I was told that the Title company would want us to pay them there fee of $2990. Then when they advance the funds I would get my $2990 back. So folks that is how they plan to extract money from you. I would guess this is another scam only this time with the addition of the title company doing the stealing of your money. I of course could be wrong and I guess if I am I have lost a sale. So be it. If anyone has any comments I would as I am sure others would appreciate the comments.

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  88. I didn't want to post anything until I received or didn't recieve my money. I was contacted by First American around the beginning of the month. They gave me an offer that was very generous, and like most of you, I thought it was Torrenza back at it again with another scam for me. After all the other money I have put into this scam, I figured what the heck if it works I'm happy, if not, its time to write the whole thing off.! Well, much to my supprise, as of yesterday I did close and received the offer amount along with the 10% deposited into my account. Unbeleivable!!!!! If you all knew how much money we have spent on this hole in the ground not to mention the fights between my wife and myself.....I'm pretty speachless! Make up your own decisions but I'm glad we got in when we did. Finally someone is doing something right!!!! We are going to pay off some credit cards and go on a little vacation, and I can guarantee you it won't be to Mexico!!!

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  89. To Anonymous,Sept 27, 11:51 am. Would you mind contacting me privately? I am the person who was contacted by both First American and Allied management services. I posted above Sept 26,12:22 pm thanks.

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  90. I sent the 10% transfer fee in at the beginning of last week through First American Services. I hope everything works out because we really can't afford to lose the money we sent. My date to close is next Monday. I'll keep you posted on the outcome.

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  91. I posted September 23 about being contacted by First American. Our attorney has been checking and got back to us this morning NOT to send any money for transfer fees or anything else. If this were a legitimate offer to buy, no up-front fees would be required. He said, "it's a scam, proving the saying, 'If it's too good to be true, it probably is.'" The September 28 11:44 AM posting could have been done by anyone, including First American... We're cutting off contact with these folks.

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  92. from mn i al so lost 20 000 at torrenza then hired a mex lawyer who ripped me off for more they say its realy slow ther now i wonder WHY.

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  93. We also lost 20,000 contacted by first American and some company in Flordia. That company does not exist. Had the address checked out it is a business building but they are not there. Contacted US AG they said up front fees are a RED FLAG DO NOT PAY if the company is for real they take the fee after the sale. This is another scam by Torrenza or someone who has our files

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  94. we too were contacted by First american to sell our property and they made a generous offer. Our attorney is looking into it and has also contacted an attorney in Mexico called a notario who deals with these transactions and has said that apparently some fees are paid up front in Mexico. He is still trying to get more info on first american.

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  95. We were contacted by First American also, same story. Also with the 5% and 10% senario. Did see a red flag with BBB on this Oklahoma biz. Looks like another scam!

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  96. This just sucks. I have been going to Mazatlan for 21 years and now I will never go back. Does anyone know what happens now? Since there is no Torenza - is someone else going to come after us since we signed the contract with Torennza?

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  97. To Anonymous on 9/28 - did you get your money?

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  98. anonymous 9/28: not yet they said they had an issue with the paperwork which they sent back with the corrected info for me to sign. They have guaranteed me by tomorrow before noon. I will let all of you know.

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  99. I was also contacted from First American Services I was leery about doing anything but hey 6 weeks later I received my 10% and my Proposal Money. I did take longer than it was expected. But I did Receive it..Im willing to talk to folks! Who are having problems receiving your money..

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  100. This is a SCAM Torrenza is so broke they are sending out letters for owners to pay their fees. I do not believe First What ever. There are all scammers and crooks. They should all be in jail especially the ones from the USA preying on people that have been SCAMED. I contacted a friend that lives in Mazatlan and nothing is knowen of these companies or this deal. The US government told me UP FRONT FEES ARE A RED FLAG DO NOT PAY. If you want to be sucked in again that is your choice. We will not be caught again.

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  101. Thank you for your input. I think I will just write this off as a bad decision on my part. Sure could have used the money to pay off bills now. Thank you again,

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  102. I too have recieved the same offer. Has anyone actually recieved their money, without any legal issues to follow.

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  103. First American is a scam. When I refused to pay anything up front, they hung up on me. This is the third company in the last couple of years that has offered to buy my time share. They all wanted up front money. Take my advise and don't ever send up front money, no matter how good it sounds. You are just throwing good money after bad money.

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  104. Anonymous sept. 28th: It has taken longer than I was told but it finally happened. I got my money!!! I was getting worried and thought i got scammed especially with the delay and all the posts here. You guys can make up your own mind, but it worked for me. My 3 year nightmare is finally over!!

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  105. Who says anonymous Sept. 28 is legit? This can be one of the scammers themselves so I do not believe it. We have already been scammed twice and will not fall for it again. I will have nothing to do with anyone associated with Torrenza including First American which appears to be false as well. The BBB notice says it all but in a way to protect themselves against backlash.

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  106. anonymous sept.28th: I can assure you I'm not a scammer and we've probably seen each other in Mazatlan before! I learned a few things over the past couple of weeks about doing business in a foreign country and you should educate yourself on how things are done before jumping to conclusions. And if you don't want to have anything to do with Torrenza again, quit blogging here!

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  107. we also were scammed. have paid all fees. have contract that says we dont have to pay maintainance fees but received a letter saying they were putting a lean on our home for nonpayment. supposedly that is cleared up.
    does anyone know how we can cancel this contract? i dont care if we get none of our money back we just want out of the worry.

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  108. Luis medina fraud expert

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    Replies
    1. Luis Media is part of the fraud. He is a crook!

      Delete
  109. They call us at leaset 10 times and email the contract to sign. After some investigation we found they were a scam.

    We told them flat out no momey up front but they could take 25% for a fee; have not heard from them after we said no up front payment. If it was ok anyone would have taken the 25% we offered.

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  110. I went with First american and paid the 10% upfront and just closed everything out last friday and got my sale price plus the 10% back. I thought it was strange i had to pay the fee upfront, but it was stated in my contract with torrenza so I took a chance. with the amt. of money i had already wasted there i gave it one more shot to get something out of it and to my supprise it worked!!!

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  111. Anyone who believes First American Services might be legit, read this BBB review:

    http://oklahomacity.bbb.org/article/timeshare-owners-bushwhacked-by-first-american-services-29820
    When I sent this to them, they stopped talking to me.

    There is also a company called Travel Events and Services that is calling with the same offer. Beware.

    To all Torrenza buyers that used B of A credit card for the payment PLEASE UNITE!! B OF A DENIED THIS WAS A FRAUD AND REFUSED TO INVESTIGATE OR CANCEL THE CC TRANSACTION. MAYBE WITH ENOUGH OF US TOGETHER WE CAN GET SOME ACTION.
    PLEASE POST

    JIM

    JIM

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  112. I can say with thruth that First American and Premium Salutions are bogus,they are very profesional at what they do,which is lie.They can answer any questions you can think of,do not get involved,also they are more of these scammers out there all with credible stories.
    Tell them to get lost.
    Been there

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  113. I believe we too were scamed by First American Services and Eric Weir and Shelby Marshal at Premium Solutions. We were stupid enough to send them money and now they will not respond to phone calls or emails. If someone actually got their money, I would like to know how and from whom. I have contacted several agencies in Florida that said if they received a complait, they would investigate. I intend to file complaints with the Better Business Bureau, Florida Department of Business, the Attorney General Office, the Department of Agriculture and Consumer Services, the Business and Professional Regulatory Agency and anyone else they can direct me to. I encourage everyone to file, the more the better. I hope Premium Solutions has to be licensed somewhere and it can get revoked. I think it is importante that First American Services is not confused with First American Title Insurance Company here in the United States.

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  114. The newest scam is Tribal Events and Services. Same M.O. Beware.

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  115. Why are all you people who have ripped off leaving notes here anonymously?

    Isn't anyone angry enough to identify themselves and try to get a group action going. I know the Torrenza scam artists have left town with the money, so those who paid cash may think it's too late, but how about those that paid by credit card? As a group we might have more clout, especially with all the presurre on financial institutions to do "the right thing" ha ha

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  116. to feeling stupid,don't!! we have all been there.You have a great idea,please reply to this blog when you find out where to lodge a complaint,I'm sure we will all jump on the band wagon. Good Hunting.

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  117. Does anyone have info on what the Tribal Events & Services scam is? I was contacted last week and the offer seems too good to be true ... From what I read of this thread it sounds like they will ask for up front transaction fees?

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  118. Scammed by ERA Property MoversNovember 22, 2011 at 12:20 PM

    We recently received a call from a company called ERA Property Movers out of Fresno, California wanting to buy our fractured ownership. They said that Torrenza had gone bankruupt and that a new property developer wanted to purchase it. In order to develop it the new owner would need to buy out a percentage of the owners. We were skepticle, but the "agents" that we spke with were very professional and had all the right answers. They gave us California Real Estate License #'s that checked out w/ no complaints on file, they had all of our Torrenza info - contract #, number of weeks, and amount that we paid! The also told us that their 7% comission would not be due until after closing. We were told that we may have to pay a transfer fee of 10% to the Dept of Tourism in Mexico, but this would be refunded at the time of closing. This should have been a big RED Flag, but I guess we were so eager to get our money back that we didn't check it out enough. We wired the $ and there were still many emailed documents and phone calls. Our closing date was 1 day away when we were asked to by Platinum Capital Group (supposedly the buyer's broker) for the receipt for the wire trasfer for the "closing and admin fees of $3690) so they could close the sale and wire us the $$. Of course we had no receipt as we had never heard of this fee and were not about to send another cent. That is when they stopped answering calls and emails. We called the California Real Estate Licensing Board and found that we were not the only ones taken by them. This was a fairly new scam and no complaints appeared when we tried to check them out. The people who scammed us are now under investigation, but rather anything will come of it is doubtful.

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    Replies
    1. Managers for the company that owns ERA Property Movers of Escondido maintain that their identity has been stolen, and several of their agents said their names have been used in the Fresno time-sharing buying operation without their knowledge.

      Read my full news report and see my slide show on The Orange County Register website at:

      http://www.ocregister.com/articles/time-342979-share-owners.html

      Jeff Collins, The Orange County Register

      Delete
  119. Original Playa Maria owners from 2001. ($8000.00 for 1 week ) Reading the many years of bad news on scams from all of you is informative. We have been paying our maintenance fee over the years. The maintenance fee doubled 2 years ago but we thought is was reasonable since $250 a year wouldn't allow for adequate maintenance. We dealt with Carlos Galinda and he was very good. We have never used Playa Maria/Torrenza as we have deposited our 1 week with Interval International and have taken vacations else where in the world.
    We received no notice for our 2011 annual maintenance fee (Dec each year). We tried to contact Torrenza on every e-mail address we could find, with no response then in August so we thought our timeshare was done! We got a ph call from a Fernanda Gonzalez asking why we hadn't paid our 2011 Main fee.
    With all the information on this site we are going to call it a day...we've got our moneys worth. Got a nasty e-mail from them demanding their payment and threatening legal action . Quote .... "we have elected to collect your debt by law suit...we have ordered the right of execution on your home address to exhort to comply your contracted obligation". We assume with the many changes of ownership our contract is worthless anyway...but will need to check with our lawyer.... Have any of you Playa Maria owners walked away from your contract????
    Have received the same phone calls from various firms offering to buy our time share at double the price we paid for it.
    There is s $30 million tourism campaign the Mexican Gov't announced to combat the negative image of violence in Mexico. They should concentrate on timeshare scams!
    Its a shame as the Mexican people in general are terrific ... we're done with Mexico ... never will go back.

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  120. I definitely agree that the Mexican Gov. should crack down on timeshare scams and scammers. Although , as you said the people of Mexico are generally very friendly and good, after going through what we have, I have no desire to visit again. Definitely not to Mazatlan! I think we will stick to Cuba where there are no Timeshares and even the vendors are polite and no pressure.

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  121. We were contacted yesterday by ERA Property Movers, and the agent Michael Blake sent links to several websites, including this one! Glad I checked, since now we know it, too, is just another scam. Oh, and he said ERA was representing Wyndham which had purchased the Mayan resorts as well as Torrenza. The drama never ends!

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  122. I also received a called from ERA, I spoke to Michael Blake. But ERA has been the only one providing with valid information. I also called their Main coorporate office and they were able to verify ERA. I did receive the first part of my pay off and this week I should get the second part. Im willing to speak to anyone about this if you guys need help on the proccess

    ReplyDelete
    Replies
    1. Managers for the company that owns ERA Property Movers of Escondido maintains that their identity has been stolen, and several of their agents said their names have been used in the Fresno time-sharing buying operation without their knowledge.

      Read my full news report and see my slide show on The Orange County Register website at:
      http://www.ocregister.com/articles/time-342979-share-owners.html
      Jeff Collins, The Orange County Register

      Delete
  123. November 23, 2011 7:40 AM
    comprof said...
    I had a great experience with ERA out of the dozens of companies that called me. I trusted ERA because I was a able to verify their Agents also. were retired so we took a risk, comprof I dont know wether you went with it, but it sounds like you did do your research right. Email me if you to know how to go about getting atleast your deposit back.

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  124. From what I can read, maybe you dont speak allot of english, I live in Canada and I would like to email you about ERA can I have your email address

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  125. I would like to add a comment about ERA, today I received my refund infull after 2months of work, thank you ERA

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  126. We have been contacted by both ERA and Tribal Events. We believe both are scams. Two Mexican, reliable sources claim there is no such Mexican law requiring a 10% fee for timeshare contract transfers. No upfront money should be required.
    We also feel that BofA was complicit in Torrenza's blatant fraud. Their responses never once mentioned "fraud," "deceit," or "scam."

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  127. Torrent Boutique. Is a beautiful resort in Mazatlan. The accommodations were first class and the staff were courteous and pleasant. We enjoyed ou stay there. They have five small buildings with 6 units in each building.

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    Replies
    1. The place is a dump we stayed there. The water taps are reversed.the place has bugs and staff are pigs

      Delete
  128. Does anyone have a working phone number for Torrenza? Nothing I have works

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  129. If anyone interested in pursuing the strategy with BofA can direct others as to where to call or write to combine resources, please post that info here. As far as the glowing reports and stories of "a beautiful resort" and "I received my refund in full after 2 months of work," you can trust that these are shills putting their comments here to confuse and scam us more. Try looking on Wikipedia for Torrenza and have a really good laugh.

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    Replies
    1. Has anyone heard from a mortgage company called CCI, that is offering to buy the timeshares back for a developer who wants to purchase the bankrupt Torrenza/Playa Maria properties?

      Delete
  130. yes they called me last week

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    Replies
    1. Yes, they contacted us and say they have a buyer but now they want $2250.00 for the 10% transfer fee wired to mexico. CCI Mortgage is working with Excrow Vision out of Los Angeles. I feel that this is a scam and do not plan to send them any money. They keep sending me documents and swear they are legit but if they want to buy me out they can send me the money, I'm not sending them any money! Does anyone else have any info on this company.

      Delete
  131. We have had calls from CCI Mortgage and Escrow Vision. We kept trying to check them out and the offer was too good to be true. Suddenly when we were ready to close they gave us the same song and dance about the 10% Mexican transfer fee. Since we have donated timeshares, we know that this is not true. It will be interesting to see what the escrow company does next when we refuse to send anyone any money. We felt this was a scam from the beginning but have been following up to see what they would do. We would NEVER pay anyone any money up front for any timeshare transfers. If someone wants to send me a cashier's check for the total settlement with a fee for handing a transfer subtracted, that would be a different story.

    If anything changes about this offer I will post again. Peg

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  132. Dave and Peg ... anything more on CCI. See the July 23-12 update on CCI with details

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  133. CCI ...in my proposal from them they ask the buyer, not me, to pay transfer fee to Hacienda (Mexican Gov't)

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  134. Hal ... Contact with CCI Sergio from CA. -their e-mail says sign their proposal, then they will set up an Escrow Company, then send introductory package, send escrow contract, ASK BUYER to deposit our funds, ASK BUYER to pay transfer fee to Hacienda (Hacienda = IRS in the States)

    Then pay me direct by bank wire to my account or certified cashier´s check, then after I receive my money I have 5 days to pay them the 7% commission fee.

    Their "proposal" doesn't mention anything about the fee to the Mexican govt? They should be both the same.

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  135. Anyone heard from a group called "Loans In The USA" in Fresno? they called us and claim to have a buyer for the entire resort if they can get 30% of the owners of contracts to agree. They sent me a proposed sales contract and it sounds too good to be true, but it also sounds like the ERA folks that contacted us last year. They also mentioned the need for a 10% Mexican Transfer Tax. This sounds like the other scams surrounding the failed maria Playa/Torrenza resort timeshards.

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  136. We were contacted by Oak Community Real Estate from San Jose CA, their comment was that they are trying to get the money back to the timeshare owners because the Torrenza owners did not comply with their contracts. Has anyone heard of this company.

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    1. we were contacted last week. They are calling back tomorrow will keep you posted

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    2. HI we were contacted by Oak community real estate. We were then contacted by Edgar Hernandez he is supposed to be with SHCP seretaria De Hacienda Y Credito Publico. He claims to be investigating the fraud committed by Torrenza. We sent him information on our time share. We were then sent a form asking for our bank information this came from Oak Community, I of course would not send them that so they phoned I told them that I did not use banks and if there was money coming to send it by wire or mail. I thought this would get rid of them but today we had an email and a phone call from Blue Collar Financial who said they need our authority to have the money come to them to be wired to us from the Banamex bank. We still think its some kind of scam because I have never heard of doing that kind of business with out written authority and all kinds of legal stuff. I am just curious now as to what is going on. So if you hear anymore please let me know. Jack

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    3. Oak Community is just another scam

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  137. Just checking if this is a fraud

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  138. We were contacted by Mirage Vacation Properties Los Vegas Nevada. Has anyone else been contacted by them concerning the Torrenza Mazatlan property. Would like to hear if anyone has any success with getting their monies back.
    Please advise.

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  139. Elisabeth and Victor from Oak Creek Real estate contacted us on July 8th 2013 regarding the retrieving of monies from the fraud we encountered with Torrenza. I also talked with a person named Marino Arreols who has affiliation with the people from the
    Oak Creek Realty and he informed me everyone would not qualify to have their money returned. That decisions would be made after the forms have been reviewed. I sought legal advice and was told to to ask for the names, addresses and emails of the Mexican authorities and also, the banks heading this program. I also saw a form that that said "expenses for administration fees can be paid by owner and /or escrow account", so I confronted the people at Oak Creek Realty and asked them to send me the names and etc, and also, to inform me as to who would have to pay the administration fees and also along with the amount of the fees to be paid. I was told they did not know the answers to my questions and would contact Mexico and get back to me . The only information I received from them are the names of the financial institutions located in Tennessee which I was unable to connect with so we contacted the Better Business Bureau for that area and they had no record of the Blue Collar financial institutions in Tennessee and could not confirm their legitimacy from the address the company was providing and also recommended extreme caution with companies you can't confirm.
    My legal people have said it spells FRAUD and advised that checks from out of the country can take months to clear before the bank finds out they have bounced so be sure to never send any monies to them until you know its safe. Looking forward to hearing from others who have been contacted and what they have experienced .

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    1. Very interesting, we as I said in my note July 23rd,have been contacted by the same people. We had a call yesterday from Blue collar financial. I told the person I talked to that I would not send them a bank account# and if they want to contact my bank direct or set up a legal council they could do that. I was then told "well I guess we have to send the money back to Mexico. I told them yes I guess you do what you have to do and he hung up the phone. Today Victor called and wondered what was the matter, I told him about yesterdays call from Blue Collar, He then said he had to talk to his supervisor. I believe he called back and talked to my wife she told him the same thing only adding she thought it was a fraud. I am guessing that we will not hear from them again. Thanks for the information that you could not find Blue collar financial, I did find a website and they looked legit, but we know anyone can set up websites. If you hear anymore please advise and i will do the same. Cheers Jack

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  140. Those people are very persuasive and seem to be well trained to give you all the answers. My bank informed me that no one could withdraw money from my saving account without my authorization. Thid whole thing appears to be another scam. If not the money will be nice,buy don't spend it too soon. Good luck and I hope everone gets a refund.

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    1. I have not heard from them in about a week. I told them if they wanted to send money to wire it directly to me. I think that ended it. It was some kind of scam don't know what. Have a happy day Jack

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  141. Folks, suck it up, come to the realization that you were scammed - your money is lost. Never buy from foreign country resorts - no legal recourse... We lost $9,000 to their partner in crime Bank of America - However, Since 2008 we average 5 yearly timeshare presentions each two weeks on vacation with the average of $300.00 US ($1500) a week to fund one of two airline tickets and all of our vacation fun - In two more years we will have recouped our loss just by saying NO - have a good day.

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  142. amigos, yo también fuí ESTAFADO por Torrenza, soy de México, hace 8 días me llamaron de una Empresa llamada IMPACT MARKETING SERVICES con domicilio en 1825 W. Knudsen Sr. Unit 2 Phoenix AZ, 85027 y me hacen una oferta de compra muy atractiva muy buena para ser verdad, por mi "propiedad torrenza", ellos NO piden DINERO ADELANTADO, aun estoy en platicas con ellos, ALGUIEN SABE ALGO MAS DE ESTA EMPRESA .... agradezco de antemano cualquier información sobre esto.

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  143. We were contacted International Real Estate Solution form LA USA. They had a buyer for our Hole in the ground Torrenza property in Mazatlan. They offered a considerable sum as they had a private buyer to purchase lots of the Fractional owner ships at top Dollar. They sent us to the escrow company Sovereign Holdings International in New York. They said we had to pay almost $5000.00 USA Dollars before we would get our money. Bells went off this is another scam. DO NOT SEND MONEY THESE COMPANIES ARE COOKS AND SCAMMERS

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  144. We have been contacted from a man from Mexico City who says the government (SHCP secretaria de Hacienda Y Credito Public with a seal that says ESTDOS UNITED MEXICANOS and an address Av.Constituyentes #1001Col Belen de las Flores, Delg. Alvaro Obregon, Mexico, Distrito Federal. C.P. 06000 )wants to reimburse us 65% on the dollar.The offer has something tied to the guy who supposedly ran Torrenza in 2008 being in jail and if we get our money then he will be given some leniency to his sentence. T I have also be contacted by a man from California who said there were Chinese investors that are paying them to find us and will pay 65% on the $. There was a third one from Mexico City also tthat said that some bigshots from Coca Cola and another company are wanting to buy it. I even called Torrenza Boutique and asked them about it and they said the government is giving 65% back and not to use the other people and see him when we get to Mazatlan. So I wonder if the 65% is correct and many players are trying to get some of the money paid to those who help secure the remaining timeshares.

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    1. We were contacted by a group saying they represented the Government of Mexico. After a few phone calls and contact with the Mexican consulate in our Country it was a big scam. This was one of the best on yet.

      Who ever so the List of the owners is making a killing. Just wish these scam would stop

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    2. I was contacted many times by them since my 1st post. Today they said that I would get $16,000+ but that I would have to pay $2000 +for their help as that was the lien on the money assets that are our award from the judge last Friday and they could not deduct the money from what we are owed. I am so thankful to the above poster since we heard nothing from our consulate in Detroit.

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  145. This comment has been removed by the author.

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  146. Sorry, the name was ESTADOS UNIDOS MEXICANOS on the seal.

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  147. The Botique is a bug invested dump. The people operating this resott and crooks,scamers and a was of human flesh. Save you money stay away, There are much better and cheaper resorts in Mazatlan. The owner and his motor cycle are the real crooks

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    1. To add to my above post on Nov 30, the "IRS" wamted me to contact Torrenza (Boutique) for conformation on the reliability of the "IRS" and the agent number he gave me. They are all in it together.

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  148. We have just returned from Mazatlan. The hole in the ground where the towers were to be built is filled in. All the Torrenza buildings are gone like it was never there. The property is now a nice sand lot and play area. BUT YOU GUESSES IT they are still selling Torrenza contracts from the Torrenza Botique; met a person who bought on. What a bunch of crooks and scammers

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  150. Salesperson promised that the towers will be constructed quickly. The construction did not progress for the last 2-3 years and has now stopped altogether. The hotel seems to be only a hole in the ground and the sales presentation room is closed as well. There are many complaints about Torrenza: http://www.timesharescam.com/

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  151. call Luis Roberto Gonzalles Manjarrez for class actin law suit being organized 6699902044

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    1. Who is he? Roberto Gonzalles Manjarrez

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